Meet Alejandra & Jacque

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I came to OLC because… Alejandra: “I needed help with reading and conversation. My tutor is great, really helpful for me.” Jacque: “I had a lot of free time, so I wanted to have something extra to do. It’s wonderful. Having lived in Arizona, it’s really dear to my heart to help people, especially people from Latin America, that come to make a better life, to be able to speak well and communicate in [the U.S.] Alejandra and I have been working together for several months, maybe 4.” I’ve seen changes in these ways… Alejandra: “When I started [at OLC], I understood little and only knew a little bit of speaking, and I couldn’t read at all. Now, I can read some. I can understand more, and my speaking is growing. I’m really excited because it’s very interesting for me to speak other languages.” Jacque: “I’ve seen a great change.

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Meet Savannah

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“I first heard about OLC because I volunteered there three years ago over the summer. When I graduated [from college], I was moving back here, and I loved volunteering there, so I decided to apply for the Americorps position. I’ve been at OLC with Americorps since October. I’ve been teaching the beginning level and the pronunciation class. My pronunciation class has all levels; sometimes the advanced students come, but they also have a separate pronunciation class. I teach the beginning class in the mornings. I was an English major, so I know that words are really important. When people move here and the community is new to them, [literacy] really helps them to become a part of the community and to build relationships. It keeps them from being taken advantage of and allows them to take advantage of the systems that we have as well. Literacy is a way of

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Meet Miho

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“I started playing the violin, actually, at four years old. My parents are musicians. Of course, [one] can make friends in school, but music gives us an opportunity to make more friends. My parents had such a good experience and made so many friendships through music. My father is a baritone, a singer, and my mother is a pianist. So I wanted to choose a different instrument [she laughs]. After I graduated high school, I moved to Tokyo [Japan] for my studies. I went to a music college in Tokyo, and also started working as a freelance violinist. I liked this job because you get to experience many different music styles. I played in orchestras, did solos in concert, some gigs, of course, and some other recording sessions. My [U.S.] visa status was as a business visa to teach violin at the Suzuki music school, which is under the University

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Meet Lina

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“I’m from Shanghai. In July of [2009] I moved here with my daughter, with a visa. My mom’s still in Shanghai. I have a sister in Shanghai, and I have a son in Shanghai; he has a family. My mom is getting older; I miss her very much. Every year, I choose a time to go back, to see my mom and do something, see my close friends. I’ve been here [in the U.S.] almost ten years.

My friend helped me find a stable job at the University. She took me to see the boss, and they gave me an application. When I went there, they would say, ‘she’s very nice.’ They had respect for me, and I had respect for them. Until this year, I worked there. Eight years.

[I met my husband when] he came to get food from me [at my job as a cashier]. He came more times, and I thought, maybe he is interested in me! When he invited me to go to a restaurant, I said, ‘No—I don’t know you! I can’t go with you, I’m sorry.’ He’s very shy, but after five days he came by again. He didn’t buy food, he didn’t do anything; when I finished my work, he saw me, and said ‘Lina, I just want to talk with you.’ And we talked. And he was very nice. He came to Arkansas because he got a job as a professor at the University. My husband has a big heart. He tells me: ‘life is short—enjoy it.’

When I quit my job, I said, ‘I want to learn a musical instrument.’ So I learned the guqin [a traditional Chinese instrument]. I participate in a local festival, the Chinese New Year celebration. They dance. When I was young, I learned lots of dance; [people at the festival] know me, because I teach dance.

After I finished my job, I thought, ‘My English is not really good.’ I wanted [to know] more, because more [English] helps you feel that you can talk easily to people, comfortably. If you don’t know English, you feel very tight [nervous] inside. I came to [OLC] because it’s very beautiful, and very warm, [good] for families. The teachers, oh my gosh, very nice! So patient. I like them. It makes me feel good; some people don’t make money here, they teach for free! And we [the students] are not paying money. I like it here. It’s just like a family.

I need to understand English, so that my life here can be easier. Every time I watch the TV, the news is not easy to understand. My husband’s an American. I don’t care [about differences between the U.S. and China] because one day they will understand one another. I hope, slowly. In different countries, life is different, so sometimes countries don’t understand each other. I hope that they can help each other, to make a better life for the people [that live in them].

My daughter here, I hope she can get her citizenship. Citizenship in the U.S. is stable. If she can get a job here in the U.S., I hope that she can do something to help people.”

OLC Participates in Adult Ed Open House

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13% of adult Arkansans have no high school diploma. Over 40,000 Arkansans can’t speak English with confidence. Of those who don’t speak English well, 69% have no high school diploma, according to the Department of Education. This adds up to a serious need for adult education. Arkansas Adult Education, a division of the Department of Career Education, held their second annual statewide open house this week to help make sure that those who need adult ed are aware of their options. Trenia Miles, deputy director of Arkansas Adult Education, told the Arkansas Democrat Gazette, “We felt we weren’t really reaching as many people as we probably could or should be. So we want to give people an opportunity to come and learn about the services we offer.” OLC’s open house Ozark Literacy Council, along with Northwest Arkansas Community College (NWACC) and Northwest Technical Institute (NTI) took part in the open

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OLC Partners with Tyson’s Upward Academy

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Chief Learning Officer tells the story of how Tyson Foods developed their Upward Academy learning program. They suspected that ESL classes would be helpful to their Springdale plant’s workers. They decided to give it a shot, expecting 10 or 15 people to show up for free English classes. 128 came on the first night — out of a workforce of 300. Deciding they were onto something, Kevin Scherer, senior manager of the team, got permission to offer classes at a second plant. 250 showed up at the larger plant. “It wasn’t a fluke,” Scherer told Chief Learning Officer. “The rest is history.” Tyson looked for community partners to work with to offer English as a Second Language classes at their facilities. They also wanted to help their workers with some of the areas of work and daily life that can be hard to manage with limited English literacy. Workplace literacy

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Meet Fanny

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“My name is Fanny. I will have been here in Arkansas for one year in January. I am a student at OLC, which I like because it gives me education in language. I’m very happy because I needed English; when I didn’t speak English, I had challenges, obstacles. I don’t feel good when I can’t speak English, and I wanted to feel good about myself. I wanted to learn everything, everything!

It’s very nice to be in Arkansas because the community is very, very nice. I’m living comfortably here. My neighbor is very nice. She helps me when I have problems. I had to renew my passport, and that was very nerve wracking. I asked my neighbor to help because you need a picture from the front, no smile; it is very strict. She said, ‘I don’t know all the rules, but let me check.’ She told me to go to the post office, but I didn’t want to drive. So she took me there, and waited with me. I needed her.

Here I have one family member, my niece. She is a professional; she works in Bentonville, at the hospital. And her husband works in Coca-Cola. They have two children. But I don’t have any more family here. I want to go to Florida, because in Florida, I have friends; I lived there a long time. Maybe in the future I can visit.

I was born in Colombia, South America. My city, Bucaramanga, is medium sized. It is close to Venezuela. Both of my parents passed away. I have six siblings; two sisters and four brothers. I moved to the U.S. for more opportunities. In my country, I was a professional; I was working. But I wanted this experience, to know about the culture of the U.S. I was married here for a long time, and I got residence; eventually we separated. I continued to live here because I like the United States. I’ve visited my country, but only a few times; my life is here.

Arkansas is very far away from Colombia. The food is really different; I miss the food in Colombia! We’d eat cassava, yucca, beans, arepas, empanadas, Dulce De Guayaba candies; delicious! There’s a lot to Colombia. Geographically, it’s very interesting; it’s like here, full of hills and mountains. It touches the two oceans, the Atlantic and Pacific. Colombia has poets, paintings; Gabriel Garcia Marquez, Botero. They even discovered a malaria medicine in Colombia!

I like to go on the OLC museum visits, to see the art. The pictures amaze me. I like looking at the paintings and asking why they use that color, who is in the portrait, the season being portrayed. It’s beautiful. The guides are excellent; they are very kind and organized.  And the school [OLC] provides transportation, so I can go.

Spanish is composed differently than English. They tell me to think in English, because it’s very different! This school has excellent teachers. I’m very comfortable, and this school gives me self-confidence. Everyone here, the secretary, Mina [the program director], the teachers, are excellent people. They are friends. So I’m comfortable. OLC is the best school for learning English. Oh my gosh, there’s such a big difference [in my English] from when I first came here! Before, I wouldn’t speak to other people; I was scared, I would panic. Now, no more; I speak in front of people. This country is a good experience. Sometimes there are obstacles, but you push. It’s your life; you need to live it.”


Meet Pratiksha

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“I first came across the Ozark Literacy Council through my nonprofit marketing class [at the U of A]. In the class, I worked on a social media marketing project with OLC. In doing so, I discovered that my friends, who are also from Nepal, were taking class there.

OLC has impacted so many of my friends in Fayetteville. With the political climate that is ongoing, OLC is very open and welcoming which I love! Eventually, [I want OLC] to grow in other parts of the state and country, helping and accepting lots of other people. I would like to see partnerships with companies across country to help with sustaining job placements as well!

Not being able to communicate is very difficult and frustrating. Coming from Nepal, I’ve seen my mom struggle to communicate in English and I wish there were more places like OLC in other cities too. Adult literacy is important because it allows people share their experience and knowledge to help everyone around grow along with them. Immigrants who come to this country have a lot to offer, but can’t [get that across] because of the language barrier. It is important to bridge that gap, which exactly what OLC does.

I always will support OLC because of the immediate impact they have in many people’s life, welcoming and accepting anyone and everyone.”

Tutor and Student Pair in the News!

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KUAF recently interviewed one of our student-tutor pairs, Innocent and Michael! Michael and Innocent have both worked incredibly hard, making admirable progress as a team. Their collaboration exemplifies the great impact that the Ozark Literacy Council has in our community! You can listen to the interview here.


Meet Todd

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“I don’t know if I have a board job other than just being a board member. But my specialty is really leadership development and training, so I’m always able to bring those resources to the board. I’m also involved with various boards across the U.S. and globally, so I try to bring some of that expertise to the board as well. I’m really excited about taking my global experience and making local action.

Literacy should not be [limited]; it should be open and available for anyone who wants to tap into it. It shouldn’t be something that someone has to receive. It should be inherent that if one [wants] to acquire it, they should have that access. Dr. Seuss says it best: ‘The more you read, the more you know. The more you know, the more places you’ll go.’ I believe that through exposure, you’re able to combat various barriers and challenges. Over the last five years, English has become the business language, globally. So English is not just here in the U.S., but also when you travel; it can be very helpful for connecting with leaders and creating engagement around the world. So it’s vital.

I think my vision for OLC is that we continue to live out our mission, and do that well. [I hope] to allow anyone who comes to Fayetteville that would like to learn English or to be able to establish their credentials around English to be able to get ahead in life, that they will be able to do that through us. [Ultimately] my vision is that all access will be there, that we won’t have to continue to work, because everyone will have that access.

[OLC] is a hidden jewel. A lot of people don’t know about OLC and the impact that it has; other boards have a lot more visibility. It’s very important to showcase our mission and the lives that we impact, because some of those lives get hidden. It’s like a lot of untold stories. The community [here] is very welcoming: open arms, open hearts, and open minds. Because you never know who’s going to walk into the door. I’ve always seen OLC be a community of love and a community of access. I describe it as a hidden jewel. I hope to lift it up, the beauty that’s in this place and the lives that we impact. I thought I should highlight that hidden jewel, because it shouldn’t be hidden.”


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