Meet Kim

Meet Kim

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“I’ve been on the [OLC] board probably over a decade. I was told, ‘There’s this wonderful organization; you might want to get involved, as you’re a big proponent of literacy,’ so I checked it out. The first meeting I attended, I fell in love with the message and the mission of this place, and I’ve been involved ever since. Literacy is a door opener for people as they manage their lives. It allows people to obtain and succeed at a job; it allows people to shop for groceries to provide for their families; it allows people to read street signs and navigate a new environment. It is something that is required as someone becomes a member of a new community.

I am excited about OLC’s future as it continues to develop and meet the needs of the community. Right now, we serve so many people who are international, who are new not only to Northwest Arkansas, but to the U.S. It’s been great to see the workforce program develop, for example, and I think the partnership with the public school system has been wonderful. I have complete trust that our program directors will continue to identify the needs of the community and match that up with programming development.

OLC is a family. It really is. It’s a place where everyone’s welcome; it’s a place of hospitality. You can see the impact that it has on every single one of the folks who comes through the door. It really is a home for a lot of folks. [OLC] changes people’s lives. I’m just so proud to be a part of it. It makes families stronger, it makes people’s connections with the region stronger, and it helps them find jobs. They realize that Northwest Arkansas is their home, as opposed to just a place where they’ve landed.”


Meet Ezequiel

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Ezequiel and Ryann smiling with ice cream

From left: Ryann and Ezequiel

“I was born in Mexico. I am from Mexico, but came here for a better life, yes, for more opportunities. I moved here 15 years ago. My work is in construction; I do some different things. It has been 6 months since I started class here. I started in Springdale and then came here. Sunday and Monday [I take class] in Springdale, and Tuesday, Wednesday, and Thursday are here. I started at the beginning level, and I have improved by reading, writing, and speaking. I like the community here. In class we read, write, and talk with other students in groups.  I want to learn English; that is my first goal. I want to better my English, better my communication. It’s [important] everywhere; in the house, in the store, in the hospital.”

Ezequiel’s teacher, Ryann, also wanted to say a few words about his work as a student.

“Ezequiel comes to class five days a week and works full-time. He comes right after work. He wants to be able to use [English] at his job. At his job, there’s only one person in his group who can speak English and Spanish, so that guy [will translate]. He just wants to be able to move up in that, be able to communicate with people more directly.

He started as a Beginning [level] student, and has since moved up to Low Intermediate. You can tell when we do writing activities that he’s [started] creating  higher level sentences. He tries really, really, really hard. His company mentioned that they might have to switch jobs to Oklahoma, but he said, ‘No, I don’t want to do that, I want to stay here.’ So he feels comfortable in this learning environment and in this city; he has been able to learn English enough to claim this as his home.

He’s always thinking about what he is going to say before he says it. He loves talking with everybody too. It’s really great—lately he’s gotten into this habit where he’s started to bring snacks. He always brings two [containers] of fruit with chili powder on it, and two without. We’ve all tried it at this point. It’s really fun because [the snacks] will kind of bring everybody out to talk. I think he does it because he’s just a genuinely nice person—completely selfless.

Something that I really admire about him is that he works hard all day. He works in construction, and sometimes he gets there at 6:30, 7:30 in the morning, and gets off late. He never misses class unless work goes until 7. Even Sundays and Mondays, he’s there, he is the most consistent student. And I know that if he’s not there, he wishes that he were. One day, we were talking about things we like and things we dislike. The night before that, he had to miss class because his work ran late. And he just goes, ‘I don’t like missing class.’ So you can really tell that he wants to be here.  I admire his work ethic. It makes me think I should work harder [she laughs].”

Meet Ruby

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Ruby Photo “When I was hired as an intern for OLC, I had no idea what to expect. I was excited for the opportunity, looking forward to meeting everyone, and desperately hoping that I wouldn’t mess up too badly!

Since the moment I walked in the door on my first day, I have been overwhelmed by OLC’s radical hospitality and kindness. I immediately became a part of the OLC family; students learned my name, I was introduced to the Board of Directors, and my coworkers and I began to collaborate. As I have learned, I am not the only one who feels that OLC is special. Everyone that I have asked—students, volunteers, board members, or staff members, during or outside of interviews—feels and cherishes the community of OLC every day. Students are happy to be here and learn, and staff and volunteers love working and serving. Before, after, and in between classes, the students all sit around our welcome area table to drink coffee (or tea) and chat. Some students love it here so much that they end up giving back to OLC in the form of donations or volunteering. Many see it as a second home.

The other thing that has most amazed me about OLC is its stories. Through my work on the “Humans of OLC” project, I have begun to understand the importance of literacy in an entirely new way. In my first week on the job, I talked to a man who needed to learn English in order to verify his medical license in the U.S. With no work as a doctor, he had trouble feeding his young daughter. In that same week, I also learned how the joy of volunteering at OLC changes lives; many of our tutors work here full-time for years on end. Recently, I found out that one of our students got a local job because he had learned enough English to do an interview. In French, he told me that he hopes to provide English resources to other refugees in the future.

You don’t often think of a job as a gift. Yet what I have received in the last eight weeks is much more than experience (though I have received that too!). It is love, understanding, and hope. I couldn’t have asked for a more rewarding way to spend my summer.”

Meet Jenna

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“I actually first came [to OLC] because I had taught ESL internationally. I think that our students bring a lot to the community, and I can play my part by welcoming them to my country and just being a friend to them, and a teacher…helping them learn society here and culture here. Paul, the longtime OLC tutor trainer, said to me, ‘You should think about Americorps!’ I started in January, which is kind of weird because most Americorps members started in September. So I just kind of jumped in.

[What] makes my day every day is just seeing students, when they’re like, ‘I’ve done something really small,’ like a small accomplishment, but to them it’s so big. Or seeing their faces light up when you say, ‘Good job, you did it!’ A lot of times, when they are able to relax, that’s really nice. You can see them learning better when they’re able to just laugh and have fun. That encouragement is my favorite part [of my work], whether by me or by other students.

I used to think that literacy was just being able to read. But that’s not all. It involves everything; being able to communicate, being able to read, yes, but also to understand what [the text] means, to understand all the words, to be able to use that in real life…so I think that translates to every area of your life. If you know language, that is life. It translates to all areas of life.

One thing I really love [about OLC] is that it’s welcoming. The students enjoy it here. The staff is so welcoming; they always say hi; the students can stop in their offices and the staff will stop what they are doing to [greet them]. Even old students [stay in touch]. [Longtime teachers] will say, ‘I had a student contact me from 8 years ago!’ It’s because they felt so welcomed here. And I feel the same way. I can also translate that to my students. When a new student comes in, they are like, ‘Who are you? Where are you from?’ It’s like a family. That’s a big plus about this place, and I think that’s why we keep getting growth.

I think something I would like to see is more education for those who are not internationals, or more education from an international [perspective] to the community, because sometimes people don’t understand. [At OLC,] everybody’s learning; even the teachers are learning.”




Meet Mina

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“2004 is the first time I came to the United States. I have a Master’s degree in English education and English Literature was my Bachelor’s, so I was working at the university in Korea as an ESL instructor. My professor really wanted me to get a doctorate degree [in the US] so that I could work as a professor. So, that was my original plan. And then, instead of pursuing my doctorate degree, I got married. I wanted to have a baby in Korea, so I went back. I came back [to the US] in 2007, so from 2007, I’ve been here. That was the first year that I started [at OLC]. [Eventually] I became program director, which I have done for 10 years.

My favorite part of my day is interacting with volunteers, people with a passion for helping others, and students, who are in the same situation as I was when I started to learn English. I really feel like I’m helping because of my own experience learning English as a second language; I understand exactly how they’re struggling. Interacting with the students is a big part of my job; [I also] work with volunteers, telling them what the student is actually looking for, matching them. Sometimes they develop a friendship. Working with the students and volunteers is the core, key benefit of my job.

Literacy, to me, is independence. If I didn’t speak English, I’d have to rely on somebody. [With literacy] I can make my own decisions, instead of relying on a translator. It is a stepping-stone to better my education; because I can read and write, I can get higher education, which means more opportunity. Language is a tool [for students] to understand each other, culturally and everything. So whether you improve your English or not, you’re showing that you’re interested in learning, opening up your heart, and that makes [others] more willing to understand your culture, what you’re trying to say.

We want to welcome everybody, whether they are interns, volunteers, or students. We just open the door, like, ‘we don’t know what your goal is, but we will help you.’ A lot of students tell me that it goes beyond school; you can find friendship here, you can find a mentor, you can find different cultures. [One of our students] was a medical doctor in China; he cleans our building because he wants to give something back to our community. Sometimes volunteers come just to enjoy a coffee, because there are always students speaking all different languages, like music. People here are willing to share, willing to help, willing to understand. It’s not only just one thing. That’s what I want to continue to accomplish.”


Meet Andrea

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“I’ve been on the OLC board for over two years this year. I got involved initially through a friend; I told her that I wanted to do some more volunteer work. I had done a lot of volunteering with the Center for Equality and the Red Cross, but I had stopped because I was concentrating on grad school. She said, ‘You read a lot.’ I said, ‘Yes.’ She said, ‘You know literacy’s important, right?’ I was like, ‘Of course it’s important!’ She said, ‘You can get involved [at OLC], I can make that connection.’

I joined as a general board member, then I was elected secretary. When it was time to get a new slate of officers, it was actually proposed to me to consider [being Chair], and I decided to do it because I thought it would be a good way to learn what it was like. I’ve done a lot of nonprofit work, but this is my first time on a board. I joke around, like, ‘You guys must be pretty desperate if you want me to do it,’ because I’ve never chaired a board before, but I’m happy that they’re trusting me. I see Ozark Literacy Council really engaging our donors and gaining more than we’ve ever had. We should be more visible, more seen. I think we need that, because the work we do is so important. The people that come into the building, it’s like a family, for sure. I know what it’s like to feel like an outsider. So if you come in and it’s like a home, I just want that for even more people. I see the program growing, and I’d just like to see more of that. Considering the small staff we have and all the volunteer work that goes in, we make a huge impact.

Literacy, to me, is a way to understand and empower. For instance, if you can’t understand the language in documents or the things in your world that really affect your life, it really diminishes your access to resources. I think of our Tyson program, where we have people who are working really hard and supporting their families. There are just parts of the culture that they work in, the business that they work in, that they just weren’t able to understand because of the language barrier. So, I think that it’s about quality of life, but also about fully understanding what’s going on around you.

My favorite author is Neil Gaiman. Reading is like an escape for me, and he has a way of writing that really turns off the outside world. I like that. Also, some of the language he uses is very intellectual and next-level. I’ve been  reading his books before and come across a word I don’t know and I’m like, ‘I’m going to go look that up.’ It makes me smarter, it just does. And it’s cool to be smarter.”


Meet Xiaoming

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Flowers“I arrived at this city with my husband last autumn. Before we came here, we lived in a very beautiful small town in Tennessee. Most of the people there were Americans.  English is almost the only language that was used in that town. Like most Chinese people my age, I learned English almost from childhood. We spent lots of time reading and learning English grammar but we seldom had a chance to practice our speaking and listening. When I came here, I found that speaking and listening were a big problem. When I read, yes, it was easy, but when I listened everything was different from what I learned at school. The problem was becoming more and more severe. I felt very nervous because I couldn’t communicate well with others. And language is almost the only tool for communication. I decided I should practice my language and began to search material online. I learned things, but it was boring to study alone. My husband told me that religion is a part of American culture and life.  I didn’t associate with any religions before but I didn’t refuse to learn and communicate with believers. I thought I could go to church to learn something about American culture, practice my listening and speaking, and find out what I could do for others. It’s so difficult for me to learn unfamiliar things, though people were so kind to help me. When we moved to Fayetteville, I decided to find a language school to learn English. One day my husband told me his colleagues had told him there was a language school called OLC near his office. We thought we could go there and have a look. We didn’t realize that everything would change after I entered the school.

I’ve been at OLC almost one year. I practice and improve my English here. It’s not an ordinary language school, it’s like a big family. We learn and enjoy the atmosphere here. Every morning I am the first student to arrive at school. Teachers here are so nice and students are from different countries. I was a medical professor in China for more than 10 years but it was so exciting for me to sit in a classroom and study like a student again. I learned not just the language but also the history and culture, which help me to understand America differently. I still remember the first class I took here was Paul’s class. He gave us a lesson about American pop music. I had heard some about American music but I didn’t think that I liked it—too noisy. But Paul introduced the background and history of the music. When I learned that, American music meant something different to me than before.  ‘Ah! This music is very interesting! It also has a kind of history.’

My classmates are from all over the world.  We use our different “Englishes” to talk to each other. It is an amazing feeling and experience. Now, other countries’ names are not just a name, a word to me. They have vivid and diverse meanings. Two of our students are from Iran and Saudi Arabia. When they first came and met each other at OLC, one would say something and the other would challenge him because of their different cultures. But after studying together for a very long time, they became very close friends. I am often touched by such things and also have learned to care about world events. I think the most important thing I learned here is thinking for myself. I used to just listen to my teachers, my parents, and my bosses. I didn’t care about, ‘is it right? Is it correct?’ But now I think for myself.

There are other students from China that study here at OLC who have more trouble with English than I. It’s really difficult for them to live a normal life. When we had class, I would translate everything that the teacher said to them. Some wished to quit the class because they felt it was too difficult for them. Then, Mina [our program director] came to me with a suggestion: ‘Can you teach them and help them?’ I said that I could try. Eventually I had five students; I taught them and saw their progress. They would say, ‘Today I learned which door is exit and which is entrance;’ ‘Yesterday I found the restroom myself.’ If they don’t know the signs, they don’t know which restroom is for men and women, or even which door is pull or push. I think I can use my teaching experience to help people, which is very exciting. I never knew that volunteering in America was popular until I got here. I got a lot of help from others when I came here first and now I want to do something to help others. My husband encouraged me. He said, ‘Perhaps you cannot be a physician, but you can do something good for society and for your community.’ It makes me feel satisfied. You learn something, you give that to another student, and you hope to improve their life.”



Meet Ryann

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“Being a part of Americorps through the literacy council has taught me a multitude of lessons, but the most important and heart-pleasing aspect will always be the students.  From full classes to small classes the students have been the reason I have come back every day to teach. They are some of the hardest workers I know and it has been a joy to teach them a powerful skill these past few months.  Along the way, they have given me glimpses into their lives, from the daily ups and downs to how they miss their family and most importantly their dreams.

For most of my time teaching, I have taught the beginner level class, which has its own challenges and its own rewards. I’ve also spent my entire time teaching the night classes.  The work ethic and determination of these beginning night students is a constant reminder of the sacrifice these wonderful people made to be in this country.  All of these students have full time jobs, most of them have families, and they still dedicate 2 hours a night multiple times a week to learn a skill to better their lives.  This has always and will continue to amaze me, and I thank the students deeply for allowing me to be a part of it.”

Meet Molly

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Photo of Molly Jensen“Long before I started doing it through the University [of Arkansas], I’ve always been involved with local nonprofits, sitting on boards in various capacities. So, it was time [for me to serve]. And the Ozark Literacy Council, it’s just such a fabulous organization. It seems like everyone on the board is willing to work; having a board where everyone seems engaged is super important. It makes for an enjoyable experience.

Literacy is such a basic dividing line, societally. If you don’t have literacy there’s an entire chunk of dominant society that you really don’t have access to. You don’t have access to the ability of understanding easy tax forms or what you’re signing up for when you vote…basic human rights as far as I’m concerned. And the inability to read just makes life in general so much more complicated and difficult. So literacy’s really important. An important aspect of what OLC does that they didn’t really intend to do…[is] an introduction to culture. The OLC plays this role for so many ESL students. So along with [teaching English] I think Ozark Literacy plays a role as an introduction to [U.S.] culture for these families. The teachers play a role in helping people know how to connect with services and take advantage of [resources]… teaching people not only what’s in the United States but more specifically what’s in Northwest Arkansas. And I think in our current political climate [OLC] being a place where people can feel safe and learn about a culture should not be underestimated.”

Our Student, Ghadir, is in the News!

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Our local radio station, KUAF, did an interview with one of our students! Ghadir Goodarzy is an immigrant from Iran who came to the U.S. about a year ago. Since then, he has been learning both linguistically and culturally at OLC. You can listen to his amazing story here!

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